csc184 exam

no business plan
past yr *different* focus

styles
-explain understanding of ... and ref to that model ...
-agree w ...? explain with ref to ...

Wk 1 & 2
Factors impact business (PESTE)
Srcs of competitive advantage (CA) of firm
resources that deliver CA (tangible, intangible, org capabilities)
sustainability of CA (valuable, rare, hard-to-copy, non-sustainable)

Wk 3
Basic functions of mgmt
mangerial roles (plan, org, lead, ...)
manager skill
fundamental changes facing manager (make flatter, organic, flexible w dealing HR)


Wk 4
What is corporate culture?
Foster ethnics @ work
Barrier dealing w diversity and how to manage them

Wk 5 (****)
Basic HR process [plan -> evaluate, compensation]
Recruitment and selection
Interview & other ways of employee selection ****
compensation

Wk 6
What are learning org (more organic)
Abolish org boundaries
Delegation

Wk 7
Group Dynamic : norms & cohesiveness
Self-directed work team
Symptons of unproductive team & how to improve team perfomance
how leaders create self-managing team
org context that support teams ****

Wk 8
Needs-based [Maslow, Herzberg 2-factor]
Process-based [Equity, expectancy theory]
10 methods to motivate employee